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Balanced Scorecard and Results-Based Management: Convergent Performance Management Systems

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It reviews the frameworks’ origins and evolutionary paths, and examines the resulting differences in practical application. Two case studies are presented; one examines Results-Based Management implementation within a global UN agency, the other describes the building of a 3rd Generation Balanced Scorecard in a Middle Eastern government ministry. The authors propose that the two frameworks are converging in terms of the approaches used for framework design and implementation.

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