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Participate in the 2019 2GC Balanced Scorecard Usage Survey

The Balanced Scorecard is one of the world’s top-ten management frameworks and has been the number one framework for Performance Management since its introduction in the early 1990s. But despite this popularity, little is known about which organisations use Balanced Scorecard, what they use it for and how useful it is in practice.


The survey is now closed, results will be released in late February.


We'd like to hear how you use it, what you like about it (and what you don't) and what improvements you'd like to see. This short survey helps us shape future improvements to the tool and get you working more effectively. Three participants will win $100 Amazon vouchers in exchange for their opinions. A summary of the findings will be released publicly in February but participants will get the full report in advance of the general release.

The key messages from 2018:

  • Third Generation designs continue to be the most commonly used, amongst respondents these types of Balanced Scorecard designs are much more likely to be complete, reported on regularly and generate high levels of satisfaction,
  • The most common use for Balanced Scorecard is to implement organisational strategy,
  • 56% of organisations use some sort of software automation. 

Previous survey reports can be downloaded below.

To keep up with 2GC news and be the first to receive survey information please sign up to our newsletter on the Contact Us page.