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2020 Balanced Scorecard Usage Survey

This year has given us all a bit of a beating but reliably as ever we're launching this years Balanced Scorecard Usage Survey.
To spice things up a bit we have included a few questions about how Covid-19 has affected your organisations' relationship with its Balanced Scorecard and we hope this will give us a good insight into how we're all coping in the new environment.
The survey is open to anyone with any knowledge of using a Balanced Scorecard and this year we are pleased to be offering 2 x $50 Amazon vouchers as a token of our appreciation of your time with this valuable research. 

2019 Survey

The Balanced Scorecard is one of the world’s top-ten management frameworks and has been the number one framework for Performance Management since its introduction in the early 1990s. But despite this popularity, little is known about which organisations use Balanced Scorecard, what they use it for and how useful it is in practice.  In 2008 2GC began a multi-year research project to find some answers to these questions.

The key messages from 2019:

  • An increasing share of Balanced Scorecards are Third Generation designs,
  • The dominant role for Balanced Scorecard is to support strategy execution,
  • Most Balanced Scorecards are reviewed at least quarterly. 

2GC Express

Is your Balanced Scorecard working? If there are problems making the Balanced Scorecard(s) work in your organisation take a look at 2GC Express - it's a quick and cost effective way to get your questions answered and problems solved!

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2018 Survey

2018 Survey

The tenth annual survey results are in!

Survey Background

Survey Background

2GC has been running its survey of Balanced Scorecard Usage for 10 years. It is the only one of its kind, and provides fascinating insights into how and why…

Survey Reports

Survey Reports

2GC's unique annual Balanced Scorecard Usage Survey is now ten years old. Look here for copies of the survey reports from earlier years.