2GC Balanced Scorecard Usage Survey 2017

Survey results now released.

There were some fascinating new insights in our latest survey results! Using a new platform for the survey and adjusting some of the questions we have been able to provide a more complex analysis and dig a little deeper to discover regional and sector differences. In broader terms however there are several key messages from the results:

  • Third Generation designs are now the most widely used worldwide,
  • The more complete a Balanced Scorecard’s design, the more the tool is valued,
  • Everyone wants to improve their Balanced Scorecard next year, but there are some real regional differences about what they were planning to improve.

Thank you to all who completed the survey and our three partners of the survey ESM Software Group, Corporater and MXV Consulting.

Prize Draw Result

This year we had three winners of $100 Amazon vouchers, Daniel Rodriguez Miguel of Champ Cargosystems, Pearl Dsouza of Mindspace and Bonnie Myers of San Isabel Electric Association - congratulations!

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The Balanced Scorecard is one of the world’s top-ten management frameworks and has been the number one framework for Performance Management since its introduction in the early 1990’s. But despite this popularity, little is known about which organisations use Balanced Scorecard, what they use it for, and how useful it is in practice. The better we understand what people use Balanced Scorecard for, the better we can make the tool itself, and the methods we use to create and maintain them.

The best place to start is in our collection of FAQs, Papers, Presentations, Case Studies in the Resource Centre. To dig deeper, we recommend that you attend a training course. 2GC runs one-day and two-day training courses on Balanced Scorecard design and implementation throughout the year.

Alternatively, feel free to ask us a question. If you do, we will send you an answer for free when we have some spare time. To ask a question get in touch via the contact page. N.B. No coursework questions please…

2GC's Survey reports are released under a Creative Commons License. This gives you permission to use and redistribute our materials freely, provided you abide by three simple conditions.

  • Attribution. You must give the original author (i.e. 2GC) credit.
  • Non-commercial. You may not use this work for commercial purposes.
  • No Derivative Works. You may not alter, transform, or build upon the works. (i.e. you must distribute what we publish unchanged)

Together we can make future surveys even better!

The 9th annual survey will be open in the second half of 2018. To be kept informed of the results and launch of the survey please join our mailing list, or subscribe to one of our social media feeds. More info here.

If you are interested in working with us on future surveys then please get in touch via the contact page.