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Balanced Scorecard is simple in principle, but practical design and implementation require a good deal of art, craft and science.

To help others navigate the minefield, 2GC analysed questions submitted to various online discussion forums over the past few years. Here are our concise answers to the most common FAQs about Balanced Scorecard, Strategic Implementation/Control and Performance Management.

Our FAQs are available for free download and printing. To get notification of new case studies and other relevant resources, sign up to our newsletter. If you have any comments or questions about our work, please contact us.