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Our Balanced Scorecard survey exists primarily to help us do our work better: 2GC takes the findings each year and uses the new insights we gain to improve our understanding and use of the framework with our clients.

Why conduct a survey?

The Balanced Scorecard is one of the world’s top-ten management frameworks and has been the number one framework for Performance Management since its introduction in the early 1990s. But despite this popularity, little is known about which organisations use Balanced Scorecard, what they use it for, and how useful it is in practice.  The better we understand what people use Balanced Scorecard for, the better we can make the tool itself, and the methods we use to create and maintain them.

Help us with the current Survey!

Together we can make future surveys even better!

The 10th annual survey opened in October 2018 and will collect responses until the end of December 2018.

Please help us by passing on news of the survey to others who might be interested to read prior results or participate in this year's survey.

To be kept informed of the results and of future survey dates please join our mailing list, or subscribe to one of our social media feeds. More info here.

If you are interested in working with us on future surveys then please get in touch via the contact page.

Find out more

The best place to start is in our collection of FAQs, Papers, Presentations, Case Studies in the Resource Centre. To dig deeper, we recommend that you attend a training course. 2GC runs one-day and two-day training courses on Balanced Scorecard design and implementation throughout the year.

Alternatively, feel free to ask us a question. If you do, we will send you an answer for free when we have some spare time. To ask a question get in touch via the contact page. N.B. No coursework questions please...

Respect our copyright

2GC's Survey reports are released under a Creative Commons Licence. This gives you permission to use and redistribute our materials freely, provided you abide by three simple conditions.

  • Attribution. You must give the original author (i.e. 2GC) credit.
  • Non-commercial. You may not use this work for commercial purposes.
  • No Derivative Works. You may not alter, transform, or build upon the works. (i.e. you must distribute what we publish unchanged)