The 2015 Balanced Scorecard Usage Survey results available now!
Every year since 2009 2GC has collected data on Balanced Scorecard usage through a survey. This continuing international study seeks to document Balanced Scorecard usage patterns, and provide insights into the practical issues faced by Balanced Scorecard designers and users.
This years annual survey was open during October and November and results are now publicly available. All participants received a full breakdown of results prior to public release and the winner of the $25 Amazon vouchers was an employee of a chemical company based in the Middle East. As last year, the 2015 survey was undertaken in collaboration with Intrafocus, a corporate performance management software reseller.
Key findings from 2015 survey 1/3
Who Uses Balanced Scorecard?
Our survey found that 72% of users were senior managers. Board Members were less likely to use Balanced Scorecard - reflecting its primary role as a working management tool, rather than a reporting document.
Key findings from 2015 survey 2/3
What are Balanced Scorecards being used for?
As reported in the last survey, Balanced Scorecard’s primary role is to aid strategic management decision making. It is less common for Balanced Scorecards to be used simply for the reporting of results, or determining incentive payments.
Key findings from 2015 survey 3/3
How Useful is Balanced Scorecard?
The total of ‘extremely’ and ‘very’ useful ratings is at 67%, slightly lower than last year. More people this year reported Balanced Scorecard was in its early stages of use. Over time recognition that a Balanced Scorecard is a useful tool for an organisation, is increasing.
The Balanced Scorecard is one of the world’s top-ten management frameworks and has been the number one framework for Performance Management since its introduction in the early 1990’s. But despite this popularity, little is known about which organisations use Balanced Scorecard, what they use it for, and how useful it is in practice. The better we understand what people use Balanced Scorecard for, the better we can make the tool itself, and the methods we use to create and maintain them.
Together we can make future surveys even better!
The 8th annual survey will be open in the second half of 2016. To be kept informed of the results and launch of the survey please join our mailing list, or subscribe to one of our social media feeds. More info here.
If you are interested in working with us on future surveys then please get in touch via the contact page.
The best place to start is in our collection of FAQs, Papers, Presentations, Case Studies in the Resource Centre. To dig deeper, we recommend that you attend a training course. 2GC runs one-day and two-day training courses on Balanced Scorecard design and implementation throughout the year.
Alternatively, feel free to ask us a question. If you do, we will send you an answer for free when we have some spare time. To ask a question get in touch via the contact page. N.B. No coursework questions please...
2GC's Survey reports are released under a Creative Commons License. This gives you permission to use and redistribute our materials freely, provided you abide by three simple conditions.
- Attribution. You must give the original author (i.e. 2GC) credit.
- Non-commercial. You may not use this work for commercial purposes.
- No Derivative Works. You may not alter, transform, or build upon the works. (i.e. you must distribute what we publish unchanged)
If you want to use our works in a way that breaks one of these conditions, you need to get special permission from 2GC to do so. Let us know what you have in mind - get in touch via the contact page.
Our Balanced Scorecard Survey Reports
Our Latest Report!
2015 SurveyOur most recent report
2014 SurveyCollaboration with Intrafocus
2013 SurveyNew graphics design
2012 SurveyNew questions on design
2011 SurveyMore in-depth analysis
2010 SurveyFirst full report!
2009 SurveyOur first!